I FINALLY GOT MY PHONE FIXED!
1. This business is the Real Deal, no greenwashing and well rounded efforts to practice what they preach (in terms of environmental consciousness).
I knew I liked this business right when I read the name, even though they weren't at the top of the list on Yelp (3rd I think) but the name stood out enough for me to click it, then upon entering the office building I noticed the LEED certified logo, the acronym stands for Leadership in Energy and Environmental Design, this tells me that not only is the service DDIFI provides reducing waste but they have made efforts in other areas to support 'green' business. After a phone is fixed the old parts that are discarded are always recycled. I appreciate when it is convenient, and in my favor, to support organizations that are doing positive things for the planet.
Once you find yourself in Suite 55 DDIFI has a nice reception area, Jeff will be right with you but while they are getting the job done there are nice leather chairs for you to wait in, a big TV, wifi (so you can use all of your other fancy devices while your phone gets fixed). If you are thirsty there is also a coffee maker and water available to you. The only thing that they are missing and that I would suggest getting is a box of kleenex, probably a brand that is sustainably sourced or made of post consumer waste!
2. Competitively Priced, which let's be honest is 'all important' for most of us.
$79.99 IPHONE 4 screen - THIRTY MINUTES
And time is definitely as important as money to me at this point so I am grateful at how short a time I was at the DIFI office.
3. DDIFI's services reduces the amount of precious resources wasted.
When you think about the different petroleum products and metals that go into a cellphone it really makes sense to fix it instead of ditch it. I am not going to ramble on with stats about metals and China but I will give you the tools to learn a bit more. Here is an article on PBS that explains more about the ingredients that make up a cell phone, and one more about recycling cell phones from VB News.
The topic of how fast technology moves is boring and over-dialogued about so instead of complaining about I will just say that my iPhone 4s will be just fine until my upgrade in March. I was tempted, even if just for a second, to purchase a 5s just so I could be 'caught up' to the world but once I put my reasoning hat on I realized my phone does what I need it to do and my money is better spent elsewhere at this point. A phrase I love to throw out there is 'planned obsolesces,' I learned it from Annie Lenard's video 'The Story of Stuff,' it means that products are intentionally planning to become obsolete, which means out of date or passé. DIFI is smart to realize their service's unique-selling-point is that you don't have to get a brand new phone in order to get a new phone, it's as idea that I hope will catch on quickly.